Return Policy

All products sold on IT Junction are brand new and 100% genuine. IT Junction has a simple return policy under which you can return a product received in a damaged or defective condition.

IT Junction has a 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you. you can request a return via email at admin@onlineshop.itjunction.org or over phone at  9829082231.
 

In case of a return, possible solutions are:

replacement of the product with a similar product (only if stocks are available );
full refund of your money.

Note: Replacement is subject to availability of stock . In case a replacement cannot be made by us, we will initiate a full refund.

Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:

i.   Request for return is made after 48 hours of receiving the product by you
ii.   Product is used or is not in its original condition.
iii.   Products are returned without its original packaging, freebies or accessories.
iv.   Product was damaged after use/opening.
v.   Incidental damage due to malfunctioning of the product.
vi.   Missing manufacturer tag
vii.   Any consumable item which has been used or installed.
viii.   Product with tampered or missing serial number/IMEI number/UPC number.
ix.   Any damage/defect which is not covered under the manufacturer's warranty.
     
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